How do I create a new account on the LVA platform?
You cannot create an LVA account yourself. New accounts must be created by an administrator within your organization or by the Linde LVA support team.
Who Can Create Your Account:
Your account will be created by one of the following administrators, depending on your organization’s structure:
- Company Admin – Can add users across your entire company
- Facility Admin – Can add users within their specific facility
- App Admin – Linde administrators who manage the overall platform
Steps to Get an Account:
Contact your facility or company administrator and request access to the LVA platform. They will need the following information from you:
- Your full name
- Email address
- Your role within the organization
- Which facility you belong to
Account Activation Process:
Once your administrator creates your account, the activation process works as follows:
- You will receive an automated email from the LVA platform with an activation link
- Click the activation link in the email (note: this link expires after 24 hours)
- Set your own password and display name during the activation process
- Your account will then be fully active and ready to use
Training modules will be assigned separately according to your role and operational requirements.
For more information about first-time login, see: [How do I log in for the first time?]